We regret to inform you that we have a no refund policy and cannot issue a refund for a product you have purchased as all our products are made to order.  All sales are final, and LC Craft Loft, LLC  does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. No Warranties: LC Craft Loft, LLC MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE